Service

Hebei Yuanpeng Machine Tool Co., Ltd. is a professional manufacturing enterprise of cast iron plate and cast iron platform. It is a casting base with large scale and high technical level in China.

Under the conditions of market economy, our company has formulated and implemented the "Quality Life Project" and "Turnkey Service Project", made a commitment to user quality assurance, and won a very high reputation among domestic and foreign customers. The factory now has a comparison With sufficient technical reserves, the products are being provided to users at home and abroad with a new look and good quality.

With the requirements of the market situation at home and abroad, in order to identify the quality assurance ability of our company for users and third parties, the quality manual of the enterprise was formulated in 1998, the procedure documents of the quality system were improved, and the operation documents of quality activities were optimized.

Service Phone: +86-19933786909

Pre-sales service

According to the needs of users to provide suitable products, and according to the specific requirements, improve the local design. And for the user to develop the use of programs and feasibility analysis.

Service in Sale

Home delivery, agent transport. Free on-site training of operation and maintenance personnel. Free installation and commissioning of large equipment.

After-sales service

Provide 24-hour hotline consultation: visit users regularly to check the use of products. Provide users with spare parts details to ensure the supply of spare parts. Accept user complaints and resolve them in a timely manner.

Determine quality management policy and objectives

1) Adhere to the management idea of revitalizing enterprises with science and technology and quality;

2) Adhere to the pursuit of quality as the goal of the whole staff;

3) Adhere to the market-oriented continuous quality improvement, to provide users with excellent products and services;

4) The product quality meets the standard and fully meets the expectations of users;

5) Carry out customer satisfaction services and implement two projects, namely, "Quality Life Project" and "Turnkey Service Project".

Carry out quality training and education in depth

1) In order to further carry out the construction of "Quality Life Project", focus on the education of three concept changes, namely: market concept, generalized quality concept and customer satisfaction concept; continuously improve the quality management knowledge and management level of employees;

2) Train middle-level and above cadres, engineering and technical personnel, senior management personnel, and marketing personnel on the concept of comprehensive quality, so that all management cadres can adapt to the two fundamental changes under the conditions of a market economy and establish a new concept of quality.

3) Planned quality cost management, quality inspection methods, quality control means, quality improvement procedures and methods and other basic quality management, tool application training.